Camelia Flowers respects your privacy and we are committed to protecting your personal data.
This privacy notice aims to give you information on how we collect and process your personal data through your use of this website, including any data you may provide through this website when you use a product or service.
We do not intend to collect information from youngsters who are under 18 years of age. Camelia.ae requires everyone to be at least 18 years old before they can register/shop on the website.
It is important that you read this privacy notice together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data.
We process personal data on behalf of our customers, in order to provide our services to them.
PURPOSE & ACTIVITY
• To register you as a new customer
Type of data: (a) Identity (b) Contact
• To provide our services: (a) Manage payments, fees and charges (b) Collect and recover money owed to us
• To manage our relationship with you which will include: (a) Notifying you about changes to our terms or privacy policy (b) Asking you to leave a review or take a survey
Type of data:
(a) Identity (b) Contact (c) Profile (d) Marketing and Communications
• To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)
Type of data:
(a) Identity (b) Contact (c) Technical
• To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you
Type of data:
(a) Identity (b) Contact (c) Profile (d) Usage (e) Marketing and Communications (f) Technical
• To use data analytics to improve our website, products/services, marketing, customer relationships and experiences
Type of data:
(a) Technical (b) Usage
• We may use your personal data for marketing purposes and where we do so we will either do so with your consent, or where you are an existing client or customer and we believe it is to the benefit of your or our legitimate interests to contact you about certain subjects.
Cookies
Cookies are small files that are stored on your computer. At Camelia.ae, we use cookies to help optimize your shopping experience. For example, we use cookies to customize our home page for you and to better display pages according to your browser type. Camelia.ae does not store in cookies any personal information about you. While cookies are optional for browsing Camelia.ae, they are required for registering, logging on, shopping or adding items to your cart. If you wish to purchase items or set up an account on Camelia.ae, you will need to accept a Camelia.ae cookie.
dAtA sECURITY
We have adopted security measures in an effort to protect personal information from loss, misuse or alteration while it is under our control. We use technical, contractual, administrative and physical measures in an effort to protect against unauthorized access. Personal information we collect is stored electronically. We collect, process and maintain payment information, including credit card information, in compliance with the data security rules adopted by credit card companies such as Visa, MasterCard and American Express. This means that we do not retain debit card PINs or credit card security codes, and that any time we maintain a credit card number, such as when you create an online account, we use access controls and strong encryption to protect it. Further, when you enter personal information online, that information is encrypted using a security protocol called SSL (Secure Sockets Layer), which encrypts all information prior to transmitting it over the Internet. We also use SSL to allow you to securely view your online account and registration information.
Online account information is accessible only by using a password. To protect the confidentiality of personal information in your online account, you must keep your password confidential. You are responsible for all uses of www.camelia.ae by anyone using your password. If others have access to your computer or email, they may be able to find your password and obtain information about you (such as your address or phone number), or change information in your user profile. You should not use an email account operated by an employer because many employers have the legal right to view your email or online accounts. Please advise us immediately at camelia@camelia.ae if you believe your password has been misused.
Data retention
Information we automatically collect as a result of your online activity is generally not retained in a personally identifiable form, or if the information is personally identifiable, we retain it only long enough for us to perform studies and analyses related to our website. The exception would be information we need in order to investigate fraud or problems associated with particular transactions or events.
YOUR LEGAL RIGHTS
Your use of this Website and any purchase by you of any Product from Camelia Flowers shall be governed by UAE law and you hereto submit to the exclusive jurisdiction of the UAE courts. we may use or disclose personal information in the good faith belief that we are lawfully authorized to do so, or that doing so is reasonably necessary to protect you, to comply with legal process or authorities, to respond to any claims, or to protect the rights, property or personal safety of Camelia.ae, our clients, our employees or the public.